On your Million Dollar Customer Connect Milestone!
to the carriers and staff at the Milpitas Post Office for their
outstanding work with the Customer Connect program. This office
with about fifty letter carriers has generated over $1,116,000 in
new revenue for the Postal Service. Customer Connect Coordinator
Lin Zhou and the letter carriers at Milpitas have done an excellent
job providing leads that have produced this significant amount of
additional revenue. The group’s efforts were recognized when Bay
Valley District Manager Kim Fernandez and the marketing team served
up breakfast for the Milpitas employees on March 12th.
The carriers at this unit truly understand the importance of
assisting the Postal Service in generating revenue that will help
secure our employment and provide for our families well into the
future. Thank you Milpitas for the outstanding job you have done.
within Branch 193 that has done an outstanding job with the Customer
Connect program is Robertsville Station in San Jose. This unit has
generated over $500,000 in new revenues. Coordinator Al Denison has
led the effort and is employing some rather unique methods to keep
the carriers focused on continuing their efforts. Al developed a
short skit and convinced three other carriers to assist him in
presenting the skit to the workforce. Their effort was well
I want to thank
Lin and Al and all the coordinators that help generate this
revenue. It is important that we parlay the relationships that
letter carriers have developed over the years with our customers to
provide them with the best possible service at a cost lower than our
competitors. Our customers deserve nothing less. Thank you all and
keep up the good work! See you at the Union meeting.
- Danny Laffan, Branch 193 President
Look at all those Million Dollar Smiles!
Bay-Valley District Manager Kim Fernandez
Step right up and enjoy the food! We'll fill your
plate until there's no more white showing....... but save US some!
We can't start without the main server............Mr. Laffan!